Chris at Braxco did a fantastic job all the way from the beginning to the end of the job. I had a terrible time dealing with insurance and he was able to speak their language and provide reasonable information regarding the validity of the claim. Once that was behind us, he then did an excellent job of communicating with me during the installation process and getting the replacement roof delivered in what felt like a matter of days. Lastly, he helped with the final paperwork process and was on-site the day after the roofers left to walk through everything with me. Net/net, professional/thorough/timely and highly responsive. Everything you would want of a company replacing your roof.